CRUZ SPIN STUDIO

THIS CONSTITUTES A LEGAL AGREEMENT BETWEEN YOU AND CRUZ.

PLEASE READ IT CAREFULLY BEFORE USING THE CRUZ WEBSITE OR SERVICES.

These Terms and Conditions (“Terms and Conditions”), including the Rider Agreement attached as Schedule “A” to these Terms and Conditions (the “Agreement”), govern your relationship with 1001255135 ONTARIO INC., operating as Cruz (“Cruz”, “our”, “us”, “we”), including, but not limited to your use of the Cruz website located at www.cruzclub.ca (the “Site”), our mobile application Cruz (the “App”), your booking and purchase of Cruz classes and class packs, your right to cancel any purchases, your purchase of merchandise, your communication with Cruz, your use of and attendance at the Cruz studio located in Perth, Ontario (the “Studio”), and all services we provide in connection with the above (collectively, the “Services”).

If you choose to purchase classes or class packs online, this Agreement sets out the rights you may be entitled to under consumer protection laws to cancel that purchase.

By visiting and/or using the Site and/or utilizing any of our Services, you signify your agreement to be bound by these Terms and Conditions and you agree that we may collect, use and disclose your personal information as described in our Privacy Policy. If you do not agree to these Terms and Conditions or our Privacy Policy, please do not use the Site or our Services.

When you visit or use our Site, or communicate with Cruz via email, you are communicating electronically. You consent to receive communications from Cruz electronically. Cruz may communicate with you by email or by posting notices on our Site. You agree that all agreements, notices, disclosures and other communications that Cruz provides electronically satisfy any legal requirement that such communications be in writing.

We may modify, revise or update these Terms and Conditions at any time by updating this posting. Each time you use the Site, the version then posted will apply to that use.

WEBSITE TERMS OF USE

Ownership of Site and Content

The contents of this Site are owned by Cruz or licensed to Cruz. Your use of the Site is governed by applicable copyright, trademark and intellectual property laws. You may view, electronically copy and print portions of the Site for the sole purpose of booking classes, making purchases, or other personal use. Any other use, including modification, distribution or reproduction without prior written permission of Cruz, is prohibited.

You agree that the contents of this Site may not be copied, scraped or used for commercial purposes without prior written consent. Unauthorized use may violate applicable laws and Cruz reserves all rights and remedies.

Security Rules

You are prohibited from violating or attempting to violate the security of the Site, including unauthorized access, testing vulnerabilities, or interfering with service. Cruz may investigate violations and cooperate with law enforcement authorities.

User Conduct

You agree to use the Site only for lawful purposes. You may not post or transmit unlawful, threatening, defamatory, obscene or otherwise objectionable material.

Third-Party Links

The Site may contain links to third-party websites. Cruz has no control over and is not responsible for their content or privacy practices. Access is at your own risk and we strongly advise you to review the privacy policy of every site you visit.

Disclaimer of Warranties – Website

The Site is provided on an “as is” and “as available” basis. Cruz makes no warranties regarding availability, accuracy or reliability.

Limitation of Liability – Website

To the fullest extent permitted by law, Cruz is not liable for damages arising from use or inability to use the Site.

Termination

We may terminate or suspend access to our Site immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms and Conditions. All provisions contained herein shall survive termination. Upon termination, your right to use the Site will immediately cease.

PURCHASING CLASSES & CLASS PACKS

User Accounts

To purchase classes or class packs, you must create an account. You are responsible for maintaining confidentiality of your login credentials and for all activity under your account. You agree to provide accurate and current information.

Eligibility and Minors

Riders under the age of majority in Ontario must have a parent or legal guardian sign a waiver on their behalf before participating in any class.

Classes and Class Packs

Cruz offers drop-in classes and prepaid class packs only. Cruz does not offer memberships or auto-renewing subscriptions. All classes must be prepaid. Class packs (unless otherwise explicitly stated at the time of purchase) do not expire. Class packs are non-transferable. Refunds are granted only at the discretion of the owner of Cruz.

Pricing and Payment

All prices are subject to change without notice. Payments are processed through third-party providers. You agree to provide valid payment information.

STUDIO POLICIES

CANCELLATION POLICY

Cancellations

•       Classes cancelled 12 hours or more before the scheduled start time will receive a full refund or credit.

•       Cancellations made within 12 hours of class start time are not eligible for a refund.

No-Shows

•       A no-show occurs if:

•       You do not attend your booked class, or

•       You arrive later than 5 minutes before the scheduled class start time.

•       No-shows will be charged the full cost of the class or result in the loss of a class credit

Late Arrival

•       No entry is permitted once a class has begun. This policy is strictly enforced for safety reasons and to avoid disrupting the class experience.

•       Riders arriving after class start time will be considered a no-show.

NO-SHOW POLICY

If you fail to attend a booked class and did not cancel within the permitted window, your class credit will be forfeited.

WALK-IN POLICY

Walk-in riders may purchase available bikes in person prior to class on a first-come, first-served basis. Availability is not guaranteed. Riders must check in at the Studio prior to class start.

WAITLIST POLICY

If a class is full, riders may join a waitlist. If a spot becomes available, riders may be automatically added to the class and notified electronically. Once a rider is added to a class from the waitlist, the rider will be subject to the cancelation and no-show policy provided above.

LATE ARRIVAL POLICY

For safety reasons, no rider will be admitted once a class has begun. Riders who are not present at least five (5) minutes before class may lose their reserved bike to a waitlisted or walk-in rider.

STUDIO ETIQUETTE

Riders are expected to follow instructor guidance, respect Studio staff and other riders, and use equipment responsibly. Cruz reserves the right to refuse service to anyone for inappropriate behavior.

HEALTH & SAFETY

Riders should consult a physician before participating in fitness activities. Pregnant riders may participate at their own discretion and risk.

PERSONAL PROPERTY

I understand that Cruz does not provide secured storage for personal belongings. I acknowledge that any personal property brought onto the premises, including but not limited to clothing, footwear, phones, wallets, jewelry, or other valuables, is brought at my own risk. Cruz and 1001255135 ONTARIO INC, including its owner, instructors, staff, and contractors, are not responsible or liable for any lost, stolen, or damaged personal property while on the premises.

GENERAL LEGAL TERMS

Indemnification

You agree to indemnify and hold harmless Cruz and its owners, employees and agents from claims arising from your use of the Services or breach of these Terms.

Force Majeure

Cruz is not liable for delays or failure to perform due to events beyond its control, including but not limited to acts of God, fire, flood, earthquake, storm, explosion, lightning, epidemic, pandemic, public health emergency, war, invasion, terrorist acts, government order, power failure and any other similar cause.

Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Disputes shall be brought in Ontario courts.

Severability

If any provision is unenforceable, the remaining provisions remain in effect.

Entire Agreement

These Terms constitute the entire agreement between you and Cruz regarding the Services.

SCHEDULE “A” – RIDER AGREEMENT & LIABILITY WAIVER

THIS IS A RELEASE OF LIABILITY AND WAIVER OF CERTAIN LEGAL RIGHTS.

Assumption of Risk

Participation in spin classes involves inherent risks including serious injury or death. You voluntarily assume all risks associated with participation.

Health Representation

You confirm that you consulted a physician or have had the opportunity to consult a physician before participating in fitness activities. You confirm that you are physically fit to participate and will not attend if you are ill or injured.

Release and Waiver

You release and discharge Cruz, its owners, employees and agents from all claims arising from participation in classes, except where prohibited by law.

Limitation of Liability

To the extent permitted by law, and in the absence of gross negligence or intentional misconduct, Cruz’s total liability shall not exceed $100 CAD.

Media Consent

You consent to the use of photographs or videos taken in the Studio for marketing/promotional purposes, including social media, marketing materials, and website content. You may opt out of photo/video use by providing notice to Cruz in writing.

Emergency Medical Consent

You consent to emergency medical treatment if required.

Acknowledgment

By booking or attending a class, you acknowledge that you have read and agree to these Terms and the Rider Agreement.

Contact Information

Cruz Spin Studio
1001255135 ONTARIO INC.
Perth, Ontario
Email: aidan@cruzclub.ca